Shipping Policy

Thank you for choosing SUSI. Every ring is thoughtfully designed by Susie and handcrafted by skilled artisans. We take great care in preparing each piece to ensure it meets our high standards of quality before it is carefully packaged and sent to you.

Within Australia

All SUSI orders within Australia are shipped via Australia Post with tracking and signature on delivery.

We offer a flat shipping rate of $15 AUD Australia-wide.

For rings available in stock, please allow approximately 1–4 business days for delivery from the date of dispatch. Delivery times may vary depending on your location and Australia Post services.

Shipment tracking information will be provided by email once your order has been prepared for dispatch.

All orders are subject to availability.

Made-to-Order Jewellery

Some SUSI rings are made to order and individually handcrafted by skilled jewellers in Bali, Indonesia.

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Please allow approximately 4–5 weeks for delivery of made-to-order pieces, unless otherwise stated on the product page.

If there is a significant delay with your order, we will contact you with an update.

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If you require your ring for a particular occasion, please contact SUSI before placing your order so we can advise you on availability and estimated delivery times.